Logo Traker PM

ANALYTICAL LABORATORYs - Reduction of cycle times

ANALYTICAL LABORATORYs

Reduction of cycle times


CONTEXT

  • Physical, chemical and microbiological analyses: Animal Nutrition, Human Food and Fodder
  • 3 collaborative research labs performing 1 million analyses per year on 300,000 samples
  • 150 technicians and engineers
  • Project involves a pilot laboratory that is composed of 8 Analysis Units and accounts for 40% of volume

GOALS

  • Reduction of the complete analysis cycle time
  • Improvement of customer service levels and flexibility in case of an emergency

TRAKER APPROACH

TRAKER APPROACH

Immersion
in the field

Extraction
Information
Systems

As-is
mapping

Management of 5 Quick-Win
projects

Identification
and prioritisation
of levers

Improvement
plan
definition

1,5 Month1,5 Month

KEY LEVERS

  • Standardisation of customer services
  • Implementation of a tool to schedule by ‘at latest’ date
  • Guaranteeing the reliability of route files and lot sizes
  • Development of inter-unit versatility
  • Reorganisation of the receiving and sorting station

ZOOM

As-is mapping

As-is mapping

Cycle times per activity

Cycle times per activity

Sample volumes

Management of 5 Quick-Win projects

Management of 5 Quick-Win projects

Validation of an improvement plan

Validation of an improvement plan

RESULTS

POTENTIAL FOR LEAD TIME REDUCTION

- 16%
in average cycle times within 6 months

CUSTOMER SERVICE OBJECTIVE

90%
of samples in less than 10 working days

INTERNAL CREDIBILITY

5
Quick-Win projects to guarantee reliability